Builds
These are systems I built or helped build. Clients are not named. I am not taking on new work; the notes are here because the lessons are useful.
Software support team · Software services
An AI intake step that clarifies each request against a map of the client's systems before a person ever sees it.
Multi-client support desk · Software services
A ticketing system with a client portal and tenant isolation enforced in the database itself.
Portfolio of client applications · Software services
Scheduled scans and sweeps that turn findings into tickets and fixes into reviewed pull requests.
Professional services firm · Consulting
Rebuilt as a modern application with Stripe billing and automatic payment reconciliation.